In a multicultural working community, attention should be paid to providing induction in simple language and utilising work supervision. It is also considered at a good workplace whether flawless Finnish is an absolute requirement for performing well at work or how the entire working community could take part in development measures that improve the fluency of work.
Multicultural management is one of the competitive edges required by future working communities. Knowledge of cultures helps to understand why working hours are not an unambiguous concept or why a spoken language expression might be misunderstood.
When the management of diversity is part of the company’s strategy, this is reflected in the employees‘ motivation, the company’s public image and as encouraging figures in the profit and loss account.
Utilise multicultural competence
Being multicultural has several benefits for the company. Different kinds of people bring new ways of thinking with them. A multicultural working community is in fact richer and more creative than other working communities in terms of ideas, perspectives and competence.
Working in a multicultural workplace:
teaches new things to the members of the working community
at its best, can reduce existing prejudices among employees.
Multiculturalism can also improve the service provided by the company and increase customer satisfaction. The employee is aware of the preferences of customers from the same culture in terms of products and services.